I'm currently experiencing an issue with Outlook following a recent migration of a user from on-premises to Office 365

Spandana K 75 Reputation points Independent Advisor
2025-06-30T12:48:36.3133333+00:00

Subject: Assistance Required – Outlook Rules Error Post Office 365 Migration Hi everyone I hope you're well. I'm currently experiencing an issue with Outlook following a recent migration of a user from on-premises to Office 365. Since the migration,…

Outlook | Windows | Classic Outlook for Windows | For business
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  1. spandana kbh 0 Reputation points Moderator
    2025-06-30T13:21:52.03+00:00

    Hey Moderator response added

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  2. Jack-Bu 2,300 Reputation points Microsoft External Staff Moderator
    2025-06-30T14:29:56.57+00:00

    Hi @Spandana K 

    Thank you for posting your question in the Microsoft Q&A forum.   

    According to your issue, I understand that you have encountered an Outlook rule error after migrating a user from on-premises Exchange to Office 365. We are glad to assist you this part 

    To troubleshoot it more effective, could you please provide additional information: 

    1. Could you please provide more details about the issue you're experiencing? Specifically, which scenario are you facing, or which Outlook function isn't working as expected 
    2. Is the issue affecting only specific user, or are multiple users experiencing the same error post-migration? 
    3. Does the issue occur in both the desktop client and Outlook on the web 

    In the meantime, you can refer to the Edit or fix a broken rule in Outlook - Microsoft Support in Outlook for troubleshooting guidance. 

    I will be waiting for your response. If you need further assistance, please let us know. 


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".     

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