Microsoft Ads Not Loading on Computer

Anonymous
2024-05-10T10:41:53+00:00

I can log into Microsoft Ads, but when I am directed to a blank screen. To eliminate some possibilities, I tried:

  • logging on using several browsers ( Edge, Chrome)
  • I cleared my history, cookies, and cache
  • I tried incognito mode using Chrome

what went wrong?

thank you

Microsoft Advertising | Accounts, profiles, and login | Account access

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2024-05-10T13:43:47+00:00

    Hi Christina,

    Thanks for the reply.

    I have seen the private message, although, I do not know if that's part of the issue, but there is no way for me to reply to it.

    Could you please send it via email?

    Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2024-05-10T13:22:07+00:00

    Hi Alexrdk,

    Thank you for using our Microsoft Advertising Community Forum!

    I understand from your message that you are unable to load or log into your Microsoft Advertising account. I’m sorry you are experiencing this log in challenge. I’m keen to assist you and get you access to your account once more! I have sent you a private message as well asking for further details. You are more than welcome to respond to me so that I can begin the investigation on my end.

    Kind regards, 

    Christina | Microsoft Advertising Support Specialist | 800-518-5689

    Was this answer helpful?

    0 comments