Office Activation required

Halogeen 236 Reputation points
2021-01-13T11:15:28.493+00:00

Hello guys,

ive just assigned the Office365-Suite in Intune to a device. When starting office on the device it tells me that i needs to get activated and that I have to logon with my Business Account. When clicking on log in it tells me that "This Feature has been disabled from the administrator". Theres propably a Intune-Policy that has been set, but I dont know where. Has somone had this issue before and can tell me where I should have a look? The user of course is licensed with an E3-License. And I can also see my account when i click on user information in Office..

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Halogeen 236 Reputation points
    2021-01-20T12:25:36.833+00:00

    Hello,

    changing that GPO has helped me a lot. Nevertheless: My user now have to type in their User account and log in in order to get office licensed. When closing that window I can see that my user has already been integrated into office, but for the licensing stuff I have to log in seperatly.

    After typing in my user manually everything is fine. But of course I want to have the product licensed full automatically without doing anything.

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  1. Emi Zhang-MSFT 26,116 Reputation points Microsoft Vendor
    2021-01-14T09:41:25.987+00:00

    Hi @Halogeen ,
    I suggest you check if you enable "Block the account signed into Office" from GPO:

    Please go to User Configuration > Administrative Templates > Microsoft Office 2016 > Miscellaneous > Please find the option "Block signing into Office":

    56506-1551809.jpg

    Then you can also refer to this support article and confirm if you can get any help:

    https://learn.microsoft.com/en-us/office365/troubleshoot/access-management/office-feature-disabled

    Any updates please let me know and I'm glad to help you.


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