Miracast wireless display adapter questions

Question

Hi there.

I am using the Microsoft Miracast wireless display adapter (model 1628) and have a few questions concerning its operation. 

1.  There is a small button on the unit that is not addressed by the users manual. What does that do?
2.  The unit runs VERY hot while in operation. Is that normal?
3.  I have a bit a sync problem between the video and audio. Audio is lagging behind about a half second. Any suggestions?
4.  I believe Microsoft is advertising this unit as an accessory to their Surface brand products, so I hope I have this in the right forum section.

I'm an airline pilot and spend a lot of time in hotel rooms. This very travel friendly unit makes connecting my phone to the bigger screens for watching a movie very super handy, so I'd like it to work well for a long time. Thanks.

Answer 1

Hi Geoff Halfpenny,

Thank you for reaching out to us on the community. I understand you are having issues with your Microsoft Wireless Display Adapter.

Please see this troubleshooting article on Microsoft site for some troubleshooting steps. 

If the steps don't help, we suggest reaching out to Microsoft Support for further assistance.

I hope this information helps.

Kind Regards,

Clare

Answer 2

On Tue, 4 Nov 2014 01:07:50 +0000, Geoff Halfpenny wrote:

>>

>>

>>

>>

>>1.  There is a small button on the unit that is not addressed by the users manual. What does that do?

it is a reset button that can be used when trouble shooting

>>

>>2.  The unit runs VERY hot while in operation. Is that normal?

my Netgear PTV3000 is very hot while in use, too.

>>

>>3.  I have a bit a sync problem between the video and audio. Audio is lagging behind about a half second. Any suggestions?

• what are you streaming and from where?
• are you running audio out from the TV to a receiver -- what is your setup?

>>

>>4.  I believe Microsoft is advertising this unit as an accessory to their Surface brand products, so I hope I have this in the right forum section.

__________________________________________________________________________________________________

Barb

Windows Entertainment and Connected Home MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

Answer 3

Okay, read the article about the button. Not sure if its any different than just unplugging it and then plugging it back in, but at least I know now. 

Solved the heat thing by using the HDMI extension cable. That moved it away from the TV a bit and it is much cooler now. 

I am plugged directly into my TV. No external receiver or speakers. Sending it a signal from my android phone. Watching Netflix. Its a road warrior setup. I'm a pilot and it travels very well.

Geoff

Answer 4

Here are a couple of things I discovered when connecting my Microsoft Miracast Wireless Adapter.

I plug the adapter into HDMI 3 and 4 and didn’t get anything except “No signal”. It worked as advertised when I connected the adapter HDMI 1 and 2 ports. 

I tried using a USB extender cable about 4 feet long and the adapter didn’t work with any of the HDMI ports.

Answer 5

On Thu, 6 Nov 2014 02:25:32 +0000, Geoff Halfpenny wrote:

>>Watching Netflix

is it only Netflix that has the lag between audio and video? how about youtube?

__________________________________________________________________________________________________

Barb

Windows Entertainment and Connected Home MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question