multilingual Canada French keyboard instructions needed

Question

I have a new Surface Pro 7 with the cover type keyboard; by mistake I ordered or received the multilingual keyboard. I installed the Canada French language pack and have the FRA keyboard selected. I still cannot figure out what keys to press for certain characters, like the @ symbol comes up with shift-2 and I can't find how to get the number sign which is 1st key on top row. Where can I find instructions and correct keyboard option?

Answer 1

I removed all the keyboard and languages except Canada English (it forces you to keep one at least). Then installed the Canada French keyboard (not the multilingual option). It now maps all the keys correctly. Shift+ key outputs the top item on the key, the right alt-gr + key outputs the lower right item on the key. See below, some keys still blank (e.g. euro symbol)

Canada French Type Cover, Canadian French keyboard selected as input method in Settings, Time & Language, Language

top row: #1234567890-=

top row, shift: |!"/$%?&*()_+

top row, alt/Gr (right side): \±@£¢¤¬¦²³¼½¾

various keys: e o p ^ ¸ ; ` < « m ´ , . é

various keys, alt/Gr:  §¶[]~{}°µ¯­­

Answer 2

Hi critical367,

Thank you for reaching out to Microsoft Community.

Please try these steps to troubleshoot the concern on the keyboard language of your Surface Pro 7:

       Go to Windows Settings > Time & Language > Language

       Under Preferred Language, please make sure that the French (Canada) language is on top of the list

       Select the Choose an input method to always use as default option below

       On the next page, select the Canada (French) under Override for default input method

If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. This will help other members who may have the same issue as you. Otherwise, don't hesitate to update us so we can further assist you.

Kind Regards,

Marrion Y.

Answer 3

That doesn't work.

Here is top row with shift pressed:

!@#$%?&*()_+

It doesn't match keys.