Surface arc mouse return form

Anonymous
2020-10-12T10:18:50+00:00

I need to return a surface arc mouse ? How can I find serial number and request return

Surface | Accessories | Surface mice and keyboards

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  1. Anonymous
    2021-01-05T23:35:56+00:00

    Hi charleighlock,

    Thanks for reaching out to Microsoft Community and posting your inquiry.   

    The serial number / product identification number of the arc mouse is located under the batteries. We suggest reaching out so the Microsoft Surface Support team to assist you with the return. If you're located outside the United States, the Global support can further assist. 

    We look forward to hearing from you.

    Kind regards,

    John Neil_J

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