Surface DTX running slowly after Surface Platform Installer is removed

Question

I recently purchased a Surface Book (i5, 256GB, 8GB, w/dGPU) and I fresh installed Windows 10 right out of the box. I do with this all computers and I consider myself pretty technically savvy. I downloaded the MSI to install the drivers for me rather than install them all manually. This worked great and everything ran as it should. I then noticed that the MSI leaves a huge footprint of something like 1.5GB and its really just a copy of all the drivers. I uninstalled it and I noticed that everything works except when I push the button to detatch the clipboard I have to wait upwards of 10-15 seconds before it works. Before I uninstalled it the process took roughly 3-5 seconds. I reinstalled the SPI to test this and immediately the time was shortened. Is there a way around this without leaving the SPI installed? Do you guys leave it installed?

Answer 1

Hello!

May I ask if you restarted (not shutdown) the device after updating?

Kind regards

Answer 2

I have restarted and shutdown my computer a few times since.

Answer 3

Hi,

You could try this one. It has worked for others:

Disable "Surface DTX" from the startup. You will

find it in Task Manager "Startup" tab. Once disabled, restart, then enable

it again. Restart the pc.

Go to Task Manager >> Surface DTX. End the task. Then go to startup.

Disable. Then enable.

Restart your comp.