cannot save word files after 1809 update

Question

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Answer 1

You can try my fix as described below:

I did these steps and it seems have (temporarily) fixed the saving problem for me:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

Answer 2

You can try my fix as described below:

I did these steps and it seems have (temporarily) fixed the saving problem for me:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

Oh my God, this actually works! Thank you so much for sharing this with us, you saved me several more hours of pointlessly fiddling with other settings! :D

Answer 3

Hi! I found the fix of the problem (another user had tried my fix and worked), 

I did these steps:

1. Run word as administrator (Shortcut > Compatibility > 'Run as Administrator)
2. Start Word and then go to File > Options > Add-ins,

* Under manage tab ''Manage: COM Add-ins'' GO

* Deselect all add-ins and then type Ok.

3. Restart Word

Now when I click on 'Browse' it pops us the window, just as normal.

Answer 4

Hi dk_is

Thank you for that detail . ..

Please explain exactly what happens when you click location or save, does that save dialog just freeze, or does it close without saving your file?

Please try this:

Open Windows Defender Security Center

Go to Virus & threat protection - Virus & threat protection settings

Scroll down to Controlled folder access

Turn that feature off temporarily, can you then save a file in Word?

If so, from there, you can add Word 2013 to the list of safe or allowed apps to prevent them from being blocked

Answer 5

Hi.

Try to repair Office.

https://support.microsoft.com/en-us/help/276934...

https://support.office.com/en-us/article/repair...