Share via

cannot save word files after 1809 update

Anonymous
2018-10-03T20:24:23+00:00

my computer has just updated to 1809. now it seems i cannot save any files in Word. i am using Word 2013...

Any ideas what i can do?

Thanks

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

52 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-03T20:26:18+00:00

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-10-03T20:33:48+00:00

    powerpoint works, word does not...

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-10-03T20:30:32+00:00

    yes, i am able to open and edit, just not save. 

    they are local files. 

    it open the save dialog box, but nothing happens as i click the location or save...

    0 comments
  4. Neil D 32,305 Reputation points Volunteer Moderator
    2018-10-03T20:28:01+00:00

    What happens when you try, is there an error message.

    Try to repair your Office install. Open Apps and Features and look for Office 2013 in the list, select it and then Modify. This should open the install dialog and you can select Repair.

    0 comments
  5. DaveM121 849.2K Reputation points Independent Advisor
    2018-10-03T20:26:30+00:00

    Hi dk_is

    Are you able to open and edit those files, but not save them?

    Where are those files located, are they on your PC or on OneDrive?

    If that are on your PC what is the exact location of those files?

    Have you tried saving to a different folder to see if that succeeds?

    0 comments