How to delete an account on Pro 3?

Question

Split from this thread.

I have an administration account setup on my machine, with a password. Guest account is disable.

Somehow. and god knows how, my 6 year old daughter has managed to create a local account (user name is a string of gibberish). When I use the above instructions to delete the account (I'm logged in using my account which is administrator), restart the machine and the account still exists. I want to destroy this gibberish account completely and remove any ability to create new accounts unless logged in as the administrator, this is a serious security risk.

Answer 1

StephenHowe,

Thanks for stopping by the Microsoft Surface community forum. We understand you would like to delete a user account on your Surface. Rest assured, we'll try and help.

I put together these step by step instructions that will help you achieve just that.

Please proceed as follow: 

1 - Move the mouse cursor to the left corner of the start screen ( windows logo/Stat menu)

2 - Right click on the Windows logo(Also known as the start button)

3 - Click on Control Panel

 The control Panel windows is now open.

4 - Click on " User Accounts and Family Safety"

5 - Click on " User Account"

6 - Click on " Manage Another account"

 You are now presented here all account in Windows.

7 -  Click on the account you would like to delete

In your case click on the gibberish account you would like to delete.

8 - Click on "Delete the account"

under Make changes to *********'s account (the gibberish account)

9- Click on "Delete Files"

if you'd like to delete all files associated with the account

10 - Click on "Delete account" to complete the process.

 You've also mentioned that you'd like to create a new account howerver  one that cannot create other accounts unless logged in as the administrator.

This is known as a limited account. Please click on this linkand follow the step by step instructions listed. 

You can alternatively follow this great video tutorial to do just that as well.

Please let me know if that was helpful.

I look forward to your reply.

Answer 2

Sorry but this doesnt help. As I noted above, I was logged in using an admin account and had already tried deleting the rogue account, deleting all files.

It seems there is a known issue with windows 8 where a new account gets created in the event of a power failure. I have only managed to delete this account by resetting the machine completely.

This should be addressed as a defect, randomly creating user accounts is a security flaw.