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BSOD when in sleep - Kernel-Power event 41

Anonymous
2015-12-21T16:06:31+00:00

This is the third time I got a BSOD when the device was in sleep mode. This time it was at 5am and the screen came on and the surface logo was flickering like crazy, it woke me up.... Does anyone know what's up with this? The first and last BSOD there are the same but the middle one has "bugcheckcode 335". I did a ram check and everything reported back OK.

and the second one:

Surface | Surface Pro | Install and update

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  1. Anonymous
    2015-12-22T13:14:31+00:00

    Hi DavidZorychta,

    Sorry to hear that you see BSOD after waking up the device.  Could you confirm you have the most current updates installed?

    Kind regards,

    Clare

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  2. Anonymous
    2015-12-22T15:33:19+00:00

    This is the PDC_WATCHDOG_TIMEOUT bugcheck code (14F in hex).

    Have a look at this post to get the full details about your error:

    http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/bugcheck-pdcwatchdogtimeout-14f/5b3f69ce-5190-4104-bad1-f8dbd91bdd61

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  3. Anonymous
    2015-12-23T21:40:43+00:00

    thank you for identifying the error for me - although sadly that thread does not provide a solution, just other surface owners complaining of the same crash :(

    1 person found this answer helpful.
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  4. Anonymous
    2015-12-24T19:36:45+00:00

    Hi there,

    Does this happen randomly? Or more frequently while using certain apps?

    Any warning icons in Device Manager?

    When you view your update history, do you see any updates keep failing to install?

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