Errors in event application log

Question

Hi,

I can't find any information about this entry which occurs several times a minute on a Surface 3 LTE. Any ideas? My S3 is up to date.

The description for Event ID 0 from source glgps_main cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

glgps_main exception

Answer 1

It may be related to this problem:

The device Broadcom GNSS 47531 Geolocation Sensor (location BcmGnssBus - GPS Function) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

But I can't find information on how to fix it.

Answer 2

Michael,

You've been having issues since that untested bad firmware update was released

(as discussed in the other long thread).

You had mentioned being able to go to three Microsoft stores and said you would

be doing that. I really think you should go there at this point and see if they

will swap you out for a NEW unit. Point them to that long thread and the bad

update and to the issues you have had since then. They will probably suggest

that you do a complete reimage from a downloadable recovery image first to check

to see if that resolves things. I know that is a real PITA, especially after

your Surface was disrupted by an poorly tested update, but other than an

exchange, it's probably the only solution.

__________________________________________________________________________________________________

Barb

Windows Experience MVP

My Blog - http://digitalmediaphile.com/

Please mark as answered if this answers your question

Answer 3

Hello Barb, Michael - For what it's worth, my S3 LTE is also still suffering from intermittent crashing of the Broadcom GNSS 47531 user-mode driver, typically every few days, and frequently after system restarts (but not after every restart). Much of the time the driver restarts after the first crash, but sometimes it is still crashing through all 5 restarts and then stays offline. I'm putting up with this for the moment. It has been worse, though it's hard to identify what caused the change. Doesn't seem the faulty firmware update made much difference either way.

Answer 4

Went to the MS store in GSP, NJ. Devon was helpful. Said he had connectivity problems that were solved by disabling the virtual network adapters (VMWare, Hamachi, etc.); re-enable these when you need them. So far, so good. However, I'm still getting event log errors. Thus far, it is only been when waking the device from sleep or hibernation.

Four Errors:

The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Miniport Surface 3 Modem Device, {68509441-7efb-4e52-8c94-84017a9439c5}, had event Fatal error: The miniport has detected an internal error

A problem has occurred with one or more user-mode drivers and the hosting process has been terminated.  This may temporarily interrupt your ability to access the devices.

The device Surface IA7260 Firmware Update (location (unknown)) is offline due to a user-mode driver crash.  Windows will attempt to restart the device 5 more times.  Please contact the device manufacturer for more information about this problem.

Answer 5

You never mentioned you had all of these third party virtual adapters installed that hook the network stack in any of the threads. For testing, please uninstall all of them (don't just disable) and see if you have these errors. I'd actually prefer that you re-image and not install them at all, install all available Windows Updates and see if you have errors and what those might be in a "clean" installation.