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SyntaxError: Unexpected token '<', " <!DOCTYPE "... is not valid JSON

Anonymous
2023-03-04T07:00:47+00:00

When I try to download the image for my surface from here: Surface Recovery Image Download - Microsoft Support I get this error:

SyntaxError: Unexpected token '<', " <!DOCTYPE "... is not valid JSON

Surface | Surface Pro | Install and update

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Barb Bowman 80,785 Reputation points MVP Volunteer Moderator
2023-03-04T12:15:27+00:00

Try In Private or Incognito browser windows. This has been an issue for a long time. Let us know if you can complete the download using In Private.

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  1. Anonymous
    2023-03-05T02:28:59+00:00

    This worked. Thank you.

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