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LG 24MD4KL-B Monitor to Microsoft Surface

Anonymous
2023-03-07T18:48:20+00:00

I have a LG 24MD4KL-B UltraFine 24" IPS LED 4K UHD Monitor and I would like to connect my Microsoft Surface Laptop 2 to it. The monitor only has two thunderbolt and 3 usb-c ports. I have purchased a minidisplay port to hdmi cable and then a hdmi to usb-c cable but the two together are not working. Any suggestions?

Surface | Surface Laptop | Display and screen

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  1. Anonymous
    2023-03-08T00:25:44+00:00

    Hello KikiREE,

    Thanks for reaching out to Microsoft Community.

    We understand how important this setup is for your device.

    In that case, if your monitor only has two Thunderbolt and three USB-C ports for input then, you could have gotten a minidisplay to USB-C cable for this setup. Note that Surface Laptop 2 only outputs display via minidisplay port.

    To know more about this setup, please see Troubleshoot connecting Surface to an external display - Microsoft Support.

    We look forward to hearing from you.

    Regards,

    StevenK

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  2. Anonymous
    2023-03-11T04:50:56+00:00

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

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