How to cancel Storage Space of C drive and separate it to physical drives

Question

Hi,

I have a Surface Pro (2017) with 1TB C drive. Actually it is Storage Space combined from two physical hard drive.

What I want to do, is to cancel Storage Space and separate C drive to physical drives.

Because I have licences of Symantec Endpoint Protection but it doesn't support to be installed in Storage Space.

 https://support.symantec.com/en\_US/article.TECH246887.html

I think I can do it by wiping all data from drives and re-installing Windows, but I have no idea how to wipe data from Surface.

Surface Data Eraser seems not to support newest surface yet.

Does anyone have idea?

Thanks

Answer 1

there is supposed to be a new data eraser tool coming. Symantec will need to come up with a solution for storage spaces.

>>I think I can do it by wiping all data from drives and re-installing Windows, but I have no idea how to wipe data from Surface.

>>Because I have licences of Symantec Endpoint Protection but it doesn't support to be installed in Storage Space.

Answer 2

Hi Barb

Thanks for the information.

New Data Eraser couldn't cancel that storage configure.

I suppose it caused by that "diskpart" recognizes only virtual disk but not physical disk.

Finally I was able to cancel it using another Windows installed in external HDD storage.

It makes TPM disable for some reason, but it doesn't matter for me.

Let me share the way.

1. Make an external USB HDD (or flash memory) storage bootable using REFUS
2. Install Windows 10 (probably 8 is also OK) into the external HDD using WinNTSetup
3. Set Surface's UEFI configure to boot from USB Device
4. Boot Windows from USB
5. Delete a Storage Space of internal SSDs
6. Make another USB device installation media (or recovery media)
7. Boot from USB and format both of SSDs and install Windows into the one of internal SSD

Answer 3

Has anyone solved this problem