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How to get drivers for a Surface Pro 9 working with Windows Deployment Server

Anonymous
2023-12-28T17:38:20+00:00

I'm trying to get the drivers for a Microsoft Surface 9 Pro on our Windows Deployment Server. We downloaded the .msi file from Microsoft with the updates and drivers but it will not work with our Deployment Server ( will not see the files from the .msi ) I've tried to extract the drivers from the .msi but from what I can tell, it's not giving me the correct files we need to put on our deployment server. I even extracted the cab1 and cab2 files and still nothing I can use ( from the looks of it ).

If anyone has any information on how to get the drivers for the Surface Pro 9 or extract from the .msi correctly, that would be awesome.

Surface | Surface Pro | Install and update

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  1. Anonymous
    2023-12-28T20:09:38+00:00

    Hello Anthony,

    Thank you for reaching Microsoft Community.

    I would really like to help you with this, however after reading the description of your issue, it appears that the device you have is for business use, which is outside the scope of my assistance. It would be better to bring up this concern with our commercial team as they are the device experts. You may reach them through Contact Surface Support for Business and Education customers - Surface | Microsoft Learn.

    Or you can submit a support request through Support for business (microsoft.com) to have your device checked out, troubleshooted, and receive assistance from professionals who work with commercial devices.

    We sincerely wish you will achieve the resolution you desired.

    Kind regards,

    Lavenia

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