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Red Bar with Error Screen

Anonymous
2019-07-18T15:11:38+00:00

I have a surface pro 5th gen.  In the UEFI Settings all of the boot devices have been turned off.  It won't boot from the USB so how can I get back into the UEFI to turn on the boot devices?  The Volume Up / Down + Power doesn't allow it to boot from the USB or into the UEFI.

David

Surface | Surface Pro | Power and battery

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  1. Anonymous
    2019-07-18T15:34:13+00:00

    You shouldn't have to press the power and volume at the same time. Try this way: While holding volume up on the Surface itself (no external keyboards here!), press the Power button for 1 second to turn it on. Keep holding volume up until you see the UEFI firmware configuration screen.

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  2. Anonymous
    2019-07-18T15:44:00+00:00

    I've done this multiple times with the same result.  I get the red bar with an open lock, then the surface logo, then the error screen.

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  3. Anonymous
    2019-07-18T15:47:17+00:00

    What is the error screen? Any code or message?

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  4. Anonymous
    2019-07-18T16:10:24+00:00

    Here is the error screen:

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