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How to reset surface book 2 to factory settings without key

Anonymous
2024-08-19T00:38:55+00:00

How to reset surface book 2 to factory settings without key

Surface | Surface Book | Install and update

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  1. Anonymous
    2024-08-19T04:11:13+00:00

    Hello, RC45.

    Welcome to Microsoft Community!

    After reading your description, I surmise that you may not be able to access Windows currently and you want to reset your Surface Book 2.

    We can try the following steps:

    1. From the current lock screen, hold down the Shift key while selecting “Power > Restart” in the lower right corner of the screen.
    2. After the Surface reboots to the Select an Option screen, select Troubleshooting > Reset this computer.

    With this step, we can make a reset of the Surface Book 2. This is faster and easier than creating recovery media.

    I look forward to your progress. And I am always here to support you.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

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