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Use HDR "Not Supported" On Surface Pro 7, Windows 11

Anonymous
2024-07-24T23:54:47+00:00

When trying to download an edited video, I got an alert that said "Current Monitor doesn't support HDR color space" and converted to SDR color space. My display adaptors are "intel iris plug graphics", and my surface pro 7 doesn't let me turn on "Use HDR".

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2024-07-25T03:21:46+00:00

    Hello Cordelia,

    Welcome to Microsoft Community.

    I can understand that you have some doubts about the HDR function when using the Surface Pro 7, therefore please let me share some official information with you here:

    High Dynamic Range (HDR) in Surface displays - Microsoft Community Hub

    Image

    To be clear, the Surface Pro 7 does not support the use of HDR, as it only supports HDR video streaming. Currently, only the Surface Laptop Studio 2 supports HDR.

    With the HDR Video streaming feature, you can support the playback of HDR videos in non-HDR display devices, you can learn more about this in the following support link:

    Stream HDR video on Windows - Microsoft Support

    Best Regards,

    Mitchell | Microsoft Community Support Specialist

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  2. Anonymous
    2024-07-25T03:29:19+00:00

    Hi I'm Ryuki.

    Based on the specifications of the Surface Pro 7, the built-in display does not support HDR. Therefore, you cannot enable HDR on the internal screen. However, you can use an external HDR-compatible monitor to utilize HDR functionality.

    https://support.microsoft.com/en-us/surface/surface-pro-7-specs-and-features-8254894d-bb80-77ef-daae-612ea713e310

    Ryuki

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