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I sent in a repair order under warranty. UPS says delivered, but no status update in over a week! How do I call to confirm they received it?

Anonymous
2025-05-28T21:13:24+00:00

I sent in a computer for a screen issue under warranty. UPS shows it arrived a week ago, but order status does not show it arrived at the facility and when it will be looked at? Does anyone know how to contact them?

Surface | Surface Studio | Performance and maintenance

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  1. Anonymous
    2025-05-28T23:18:26+00:00

    Hello Douglas,

    Thank you so much for reaching out, I am Udit an independent advisor, and I am glad to assist you today with this issue.

    Let me know the brand (e.g., Dell, HP, Lenovo),

    So that I can provide you a way to talk to them.

    Regards

    Udit

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