Share via

Peripheral devices in conflict - keyboard stops working.

Anonymous
2018-08-07T21:45:53+00:00

I'd like to know if anyone has successfully integrated a docking station, ssd drive, external monitor, wireless keyboard and wireless mouse to the Surface Book (running at the same time).

My keyboard stops working if I am using all of these devices.  It seems that the SSD device interferes with the keyboard more than the docking station does (my microsoft docking station stopped working so I now have a Kensington.  It's much faster.)  

A corollory question to this is:  if I get a Bluetooth keyboard, would I have a better chance of not having the interference from the SSD drive?

It's difficult to get work done when the keyboard keeps failing.  It's a logitech keyboard and mouse.

Thanks for any pointers.

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-08-08T03:08:52+00:00

    Hi LW22,

    Thank you for letting us know about your concern.

    Getting a Bluetooth keyboard is a great idea. Since it will be connected via Bluetooth, it should not cause conflict with other USB devices connected to your device.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

    Regards.

    0 comments
  2. Anonymous
    2018-08-08T20:23:31+00:00

    Thanks, Mark.

    I'm going to get a bluetooth number pad and then I think I'll try just using the Surface Book's keyboard instead of the logitech one and see if that resolves the issue.  (I'll still use the logitech mouse, though...)

    0 comments
  3. Anonymous
    2018-08-14T23:29:43+00:00

    Hello LW22,

    We would like to know how the issue progresses. Also, if you have more questions, please inform me by replying to this post.

    We're looking forward to your response.

    0 comments