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Regarding surface pro 6 charging port damaged

Anonymous
2020-07-03T03:38:43+00:00

Hi everyone..

My Microsoft surface pro 6 is out of warranty and few days back i found that my surface pro 6 is not charging...it is completely drained out..

On close observation i found out that pins inside charging port of my surface pro 6 was damaged...hence the power connector is giving blinking light and not charging..

I request  to pl.  tell me what are my options to rectify it in minimum cost..

Thanks & Regards,

Ravi Ranjan

Surface | Surface Pro | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

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  1. Anonymous
    2020-07-03T05:13:37+00:00

    Hi RaviRanjan8,

    Thank you for reaching out Microsoft Community. We're sorry to know that the charging port of your Surface device is already damaged.

    In this case, what I can highly recommend is to contact our Microsoft Surface Support so you'll get further assistance in getting a replacement for this unit. They're the one who can further assist you and address your concern on how much will you cover just to take care of this issue. Please visit this link for the number>>https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers.

    If this addresses your concern, feel free to mark this post as an answer. Otherwise, don't hesitate to respond to this thread if there's anything else that needs to be addressed.

    Kind Regards,

    Crest_Z

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