Surface Laptop - Battery Charging Indicator Never turns-off when full charge is complete

Anonymous
2023-01-02T03:22:13+00:00

I have the Surface Laptop 1 and 3.

I've noticed that the white light of the charge indicator never turns-off after a full charge has completed.

Is this normal?

Kelly

Surface | Surface Laptop | Power and battery

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  1. Anonymous
    2023-01-02T08:20:31+00:00

    The white light indicates the PSU has a proper power connection. To see if the device is charging look to the icon on the right of the task bar.

    More at How to charge Surface

    Hope this helps,

    Greg

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  2. Anonymous
    2023-01-02T19:15:33+00:00

    Sorry for the confusion, I should have been more clear.

    I mean when the lid is closed, the battery charge indicator never turns-off.

    Every other laptop brand has the light turn-off or change color once fully charged, when the lid is closed.

    6 people found this answer helpful.
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  3. Anonymous
    2023-01-02T23:01:58+00:00

    Correct, the light on the PSU connector and whether the lid is open or closed are not related to one another. What you are observing is the expected behavior.

    More at How to charge Surface

    Hope this helps,

    Greg

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