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How can I detect if my Surface Pro 7 fan is working?

Anonymous
2022-03-19T17:21:39+00:00

I downloaded a tool called SpeedFan and it wasn't able to detect any fans for my Surface Pro 7. Is there an official tool from Microsoft that shows whether or not the fan is working? If possible to show at what speed it's currently running?

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2022-03-20T16:24:08+00:00

    Hi Wadus,

    Thank you for posting in Microsoft Community. We are happy to help.

    May I confirm the exact specifications of your Surface Pro 7?

    I'm sorry but we do not have a specific tool or application to check a fan speed or detect if fans are working.

    The fan of the Surface devices are equipped to adjust it's fan speed automatically based on the temperature of your Surface. The hotter the device temperature, the faster the fan's speed to help the device cooldown and perform as expected.

    You may also try to change on how you want your CPU to perform, by selecting the battery icon on the task bar and adjusting the power mode. Setting the power mode to Recommended throttles the CPU and helps keep it running cooler with less need of assisted cooling. While a setting of Better performance or Best performance will allow the device to run more quickly, it will also allow the fan to come on more often to keep the CPU cool and performing it's best.

    If the fan kicks in by changing the CPU performance, you should be hearing a slight sound on the device or you may feel an air coming out from the side air vents of the device.

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  2. Anonymous
    2022-03-21T17:59:34+00:00

    I realized I have the i5 model which doesn't have a fan - is that correct? I wasn't aware of that when I purchased it. Is there a way to add a fan to it?

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  3. Anonymous
    2022-03-21T22:02:52+00:00

    That is correct, Wadus. It's the I7 version of Surface Pro 7 that has the active cooling fan.

    You may purchase an external fan for the device for additional cooling but we can't add a fan inside the system of the device.

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  4. Anonymous
    2022-03-23T16:37:51+00:00

    Hi Wadus, We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing?

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  5. Anonymous
    2022-03-26T17:13:21+00:00

    Hi Wadus, We have not heard anything from you in the last 72 hours. Please do not hesitate to create a new thread if you have new concerns. We hope that the issue you reported to us has been resolved. We personally understand that finding time to work on this matter can be a little difficult to manage.  Thus, we would like to let you know how much we appreciate your patience and most importantly the time you've dedicated to getting a resolution for this issue of yours.

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