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giving a used surface to a new person

Anonymous
2022-01-09T19:27:32+00:00

My daughter is no longer using her surface. I want to give it to my mom. What is the best way to reset the surface and what will the new user need to do? Thank you

Surface | Surface Go | Install and update

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  1. Anonymous
    2022-01-09T19:55:15+00:00

    Thank you for posting your inquiry here in Microsoft Community, TomDiBari.

    Try to use the reset this PC option in the settings. Select Start Windows logo Start button > Settings  >Update & Security  > Recovery. > Under Reset this PC, select Get started. > Then follow on-screen instructions.

    The new user has to create her own Microsoft Account using her e-mail. After the reset, the device will start a fresh system just like the first time you set up the device. In the process of setting up everything, you can use her Microsoft Account as a log in option.

    Let me know if you have further questions by replying on this post.

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