Surface Laptop Studio DPC Watchdog Violation blue screen error

Question

Hello, I own a Surface laptop studio and my computer will bluescreen randomly sometimes. It gives me the DPC watchdog error whenever it crashes. My computer only blue screens when I'm playing a game, it usually blue screens maybe once every two days? I tried fixing it by completely reinstalling windows(even deleted all my old files), however my computer still crashes. I checked my computer for corrupted files and all my drivers for updates, I also went and installed Nvidia drivers for the RTX 3050TI that came with the laptop.

Answer 1

Hello Caden Yang,

Welcome to the Microsoft community.

Do you get the blue screen when you play a specific game or do you get the blue screen when you play all games?

We can't rule out hardware problems or game compatibility issues, so please send me your recent blue screen log file（C:\Windows\Minidump） via private message and I'll analyze them.

Click on your avatar in the upper right corner of the community and click on Community Personal Info. Click View Private Messages to confirm your private message.

Sincerely

Carlos - MSFT | Microsoft Community Support Specialisto

Answer 2

A few things:

First, you can install the NVidia STUDIO drivers on the Surface Laptop Studio.

Second, did you specify the NVidia GPU display for the game(s) in question? You can do this in settings.

Third, what game(s) specifically?

Answer 3

Hello, it's only Roblox as far as I know that has caused blue screen errors, I'm not sure why though as my computer can smoothly run Roblox on high graphics with no problems it's just that every now and then it'll crash my computer.

Also, I have Roblox set to high priority in the Nvidia control panel, my laptop has a Intel Integrated graphics GPU and a Nvidia GPU so I use the Nvidia one for games. Also thanks for telling me I can install Nvidia studio drivers I'm doing that right now.

Answer 4

Are you running Windows 10 or 11? Please run

winver

and report build number

Answer 5

Im using Windows 11 Home, Version 23H2 (OS Build 22631.3447)