Share via

Surface Studio 2 AIO SSD replacement

Anonymous
2024-09-26T21:04:43+00:00

The SSD on my 2019 Surface Studio 2 AIO needs to be replaced. Microsoft’s solution is for me to buy a refurbished machine. I don’t want to spend $2200USD to purchase a 5 year old desktop. How do I go about replacing the SSD?

Surface | Surface Studio | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-27T07:46:39+00:00

    Hello, frustrated user dag.

    Welcome to Microsoft Community!

    After reading your description, I understand that you currently have a need to replace the SSD for your Surface Studio 2.

    We can actually perform this operation, please make sure that your SSD does not have hardware compatibility issues with Surface Studio 2.

    First, regarding the dismantling or servicing of equipment by ourselves, please allow me to share a link with you here:

    Self-repair information for your Surface device - Microsoft Support

    The link mentions warranty issues after disposing of the device on your own and other related things.

    Please make sure that you do not have any hardware compatibility issues with Surface Studio 2, and that you have the hardware expertise and tools you need, such as a Torx screwdriver (T3 and T5), suction cups (for removing the bottom cover), anti-static bracelet, and so on.

    You can also refer to iFixit's guide for detailed steps: https://www.ifixit.com/Guide/Surface+Studio+M.2+SSD+Replacement/75600

    Meanwhile, if you find it difficult, alternatively, you can seek the help of a professional hardware technical support team.

    If you end up reinstalling your SSD, you can visit here to get an image of your Surface Studio 2:

    Surface Recovery Image Download - Microsoft Support

    In summary, we can implement a hard drive replacement for the Surface Studio 2. And seeking professional hardware support would be a more reliable approach.

    These are some of the suggestions I can share with you.

    Best Regards.

    Leo.L - Microsoft Community Support Specialist

    0 comments