Surface Pro 5 is out of repair - It has ghost bubble yet again

Question

Surface Pro 5 has bubble on screen and touch is not working. I know it is out of service now. What options do I have now?

Answer 1

Surface Pro 5 has bubble on screen and touch is not working. I know it is out of service now. What options do I have now?

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Answer 2

Hello Shilpi! Thank you for reaching out. I am Tin, an independent advisor, and glad to assist you today with this issue. Your Surface Pro 5 (2017 model) is out of warranty, and Microsoft no longer supports repairs, so here are your options for dealing with, say, ghost touches or bubble issues (which are pretty much common on this model due to screen or digitizer defects):

Option 1: Third-Party Repair Services

What: Seek a trusted third-party repair shop that specializes in Surface devices.

Repair Scope: Typically involves replacing the screen (LCD + digitizer assembly).

Cost Estimate: Usually between $200–$350 USD, depending on location and parts.

Risks:

Quality of replacement screens varies.

Device may no longer be waterproof or structurally perfect after repair.

Microsoft won’t support devices repaired by third parties (but yours is already out of service).

Tip: Look for shops with experience specifically in Surface Pro screen replacements. The display is glued and hard to remove cleanly without damage.

Option 2: Disable Touch Input (If You Can Still Use a Keyboard/Mouse)

If the ghost touches are the only issue, you might be able to continue using it with touch disabled:

Press Win + X → Device Manager.

Expand Human Interface Devices.

Right-click HID-compliant touch screen → Disable device.

This can make the device usable with a keyboard/mouse or Surface Type Cover, though obviously not ideal for tablet use.

Option 3: Trade-In or Sell for Parts

Microsoft Trade-In sometimes accepts broken devices for a small credit.

You can also list the device on eBay or local marketplaces as “for parts / repair.”

Surface Pro 5 units with bad screens can still fetch $100–$200+, especially if the rest of the hardware works.

Option 4: Upgrade

Consider using the current Surface as a secondary device (e.g., media playback) or repurpose it (e.g., home server, digital signage).

Replace with a newer model — the Surface Pro 7 and 8 are much more durable and offer better longevity.

Surface Pro 7 can often be found refurbished for under $400–$500.

Please try these steps and let me know how it goes. If you run into any issues, just reply back with the details.

Best regards,

Tin