You can try the Surface Data Eraser; documentation is at https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser the download itself is at https://www.microsoft.com/en-us/download/details.aspx?id=46703
If it completes successfully, try a different 16 or 32 GB USB stick with the recovery image.
If the above fails, you should return the device to the seller if you can.