Surface Pro 2 - Marvell AVASTAR 350N Wireless Network Controller

Question

Why is my Wireless network speed running very slow?

It was running at 11Mbps to 20Mbps at max.  When I disabled IPV6,  it went up to 58Mbps to 65Mbps Max.

All my other colleagues are getting 115-130Mbps on their wireless speed.

What is cause of this slow speed and when I start downloading,  the speed go down to 20Mbps....

Can someone explain this???

Wayne

Answer 1

Hi tellwaynehotmail, 

Welcome to the community and thank you for your question. I understand you are having slower wifi speed than you coworkers. I'm here to help.

I'd like to know more details:

• Are you using Windows 8.1 Pro or Windows 8.1 Enterprise?
• Are you using a company wifi?
• Do you have all updates?
• What troubleshooting steps you've tried?
• Were you using multiple Bluetooth accessories at the same time?

I'd suggest trying the following steps first: 

• Solution 1: Restart Wi-Fi on Surface
• Solution 2: Restart network hardware and restart Surface
• Solution 3: Run troubleshooters
• Solution 4: Install the latest updates for Surface
• Solution 5: Manually reinstall wireless driver
• Other solutions
• Other ways to connect

Let us know if these steps work for you. We are looking forward to your reply.

Best Regards, 

Clare

Answer 2

Hi there, 

I'm just checking in to see if you need more help. 

Have you tried the steps I provide? 

Please reply back and let us know. 

Thank you.