HDD to SSD upgrade, problems with Surface Drivers iaStorA.sys

Anonymous
2018-12-09T18:47:47+00:00

I had my HDD fail in the original Surface Studio, and I seen a write up on how to upgrade to SSD drives, figured it was a bonus to get an extra 1tb, and a lot more speed.  Everything went fine up until I tried to install the Latest Surface Studio Driver pack.  I can install base windows from a USB drive, and it all works,(really fast too!!) however as soon as I do a windows update, or run the Driver pack, and reboot, I get boot failure.  (windows logo, and some spinning dots, dots stop half way, and it restarts)

I've also tried the Surface BMR recovery, and can't get that to boot from usb at all, same reaction with the spinning dots.  Sorry, wish I had an error code to provide, it just quits and reboots.

I've had some bluescreens along the way, complaining about iastora.sys, it seems like updating to the latest raid driver, is causing me the problem.  Which makes me wonder if that isn't what broke the drives in the first place.  

Just wondering if anyone had experience with this, I've seen  few people on this site saying they had done this, and unfortunately, I didn't see any mention of these errors.  Hoping someone has some ideas. 

Thanks!

Eth

update:  I also tried to use the raid driver extracted from the drive pack during install, where it asks to load driver.  did that and immediate bluescreen.

Surface | Surface Studio | Install and update

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  2. Anonymous
    2018-12-11T08:47:34+00:00

    Hi eth777

    Thank you for raising your concern. For us to isolate the issue given we have here some questions. Please do verify : 

    • How is the boot-up of the surface studio?
    • Is it still running on the pre-installed OS that it came with when you initially purchased it?
    • Is the new SSD used purely for storage or is this where you boot the OS from at the moment?

    I would like to collate a few details about your current setup to ensure that I can picture out how we can help you in getting this issue resolved.

    Regards,

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  3. Anonymous
    2018-12-11T12:02:37+00:00

    Microsoft does not support this officially. Take a look at

    https://www.ifixit.com/Answers/View/356944/Can+I+upgrade+Surface+Studio+hard+drive+to+full+SSD

    for other customer experiences on this.

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  4. Anonymous
    2018-12-11T17:30:07+00:00

    I replace the HDD with and SSD, and the NVMe with a larger NVMe drive.

    I am using a windows 10 boot disk, to install windows, and I can install windows to either drive, however, when I run the latest surface drivers, and reboot, It hangs up and never comes back.  At that point I can't do any repairs or rebuilds, only thing that gets it back is a full reinstall of windows.

    these are the drivers i use: 

    https://www.microsoft.com/en-us/download/details.aspx?id=54311

    Ran after a standard windows install, with latest windows 10 USB boot disk.

    After initial install, it boots fine, and I everything is good. (did i mention very fast :)

    However the problem occurs after installing the drivers, or even letting windows update do it's thing.  same result, it starts to boot, gets to windows logo, then spinning dots stop half way and it restarts until i get automatic recovery.

    I know it's not specifically supported, just hoping to figure out why that driver isn't working.

    Thanks!

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  5. Anonymous
    2018-12-19T13:55:18+00:00

    Anyone have any suggestions ?

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