Can I Swap the LCD from a Surface Studio 2 to a Surface Studio 2+?

Question

Hello,

I recently cracked the screen on my Surface Studio 2+ and was wondering if I could use the LCD from my old Surface Studio 2 to replace it.

Since both models share the same screen specifications (28-inch PixelSense, 4500 x 3000 resolution, 3:2 aspect ratio, and 10-point multi-touch), I’m hoping the LCD panels are interchangeable. However, I’m unsure if the connectors, mounting, or other components, such as the touch screen matrix or video components, differ between the two models.

Here are my main questions:

1. Can I swap just the LCD panel from the Surface Studio 2 to the Surface Studio 2+ while keeping the video components of the 2+ intact?
2. Are there any known compatibility issues, such as connector mismatches or hardware calibration requirements?
3. If the swap is possible, would the touch functionality from the old Surface Studio 2 screen work seamlessly on the Surface Studio 2+?

I’d appreciate any insights or experiences from someone who has attempted this or has technical knowledge about Surface Studio hardware compatibility.

Thank you in advance!

Answer 1

Hello, Edward Notovich.

Welcome to Microsoft Community!

After reading your description, I understand that you wish to patch the screen of your Surface Studio 2+ by replacing the LCD screen.

You have looked up the correct parameters to prove that the screen specifications are the same for both devices.

But for alternating LCD faceplates, the Microsoft community has not come across such a case, and apparently you are the first user to share this with us.

I hope you can hear my thoughts on this:

Even though they are similar in terms of specifications, the actual replacement process may encounter some compatibility issues:

1. Connector mismatch: Although the screens have the same specifications, the connectors may be different, making them not directly interchangeable.
2. Hardware Calibration Requirements: Even if the connectors match, hardware calibration may need to be adjusted to ensure that the screen and touch functions work properly.

Regarding the touch functionality, if the screen can be successfully replaced, theoretically the touch functionality should work, but this also depends on hardware and driver compatibility.

In fact, in the case of a broken screen, the Microsoft community usually recommends that you get in touch with the Surface technical support team for valid hardware service. But obviously your approach is more economical, if you have mastered enough hardware skills.

Perhaps you are still able to talk to Surface tech support and learn more ideas, and I can share with you the steps to create a service order:

Open the Surface App (usually built into your Surface device, or you can download it from the Microsoft Store if you don't have one) and follow the procedure below:

1. Click "Help and Support" and then click "Get Help".
2. Briefly describe your problem in the text box, such as "Replace the Surface Screen", and then press Enter.
3. Click "Contact Support" at the bottom.
4. Select "Technical Support" and click "Confirm".
5. You will see "Chat support" and "phone support" options, please contact them during working hours, you will get one-to-one support services.

I wish you all the best.

Best Regards.

Leo.L - Microsoft Community Support Specialist