GSuite Login Loop when using Azure AD SAML SSO

Deepak Varuvel Dennison 1

I'm using Google Cloud connector application to use our Azure AD account as a Single Sign-On with SAML SSO to access our GSuite Accounts. If I try to log in more than one user from our gsuite account, the page gets automatically gets redirected to the previously logged in account instead of asking me the password for the new account.

Marilee Turscak-MSFT 36,936 Reputation points Microsoft Employee

2021-01-14T23:28:03.987+00:00

Are you using different browsers when you try to log them in? And are you able to log them in separately one at a time? Wondering if it could be a KMSI setting or browser setting.
Deepak Varuvel Dennison 1 Reputation point

2021-01-15T06:27:22.99+00:00

Thank you for the prompt response!

Consider two accounts A and B belonging to same domain XYZ. I'm not able to log in B as an additional account in Google service like Gmail if A is already logged in. After I enter the email B, if click on continue in the Google Sign-in page instead of taking me to the Microsoft SSO page, I directly get redirected to the mailbox of A. If I log out of account A and then try to login to account B, it's working fine. The behaviour gets replicated across browsers.

https://www.awesomescreenshot.com/video/2388498?key=4e3527ba1445fdd0c28fefebeca8ef6a

Please refer to the above video to watch the behaviour. Thank you.

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GSuite Login Loop when using Azure AD SAML SSO

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