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Surface Laptop 2 Screen Hinges Loose

Anonymous
2021-06-07T07:19:55+00:00

Hi,

My laptop is currently out of warranty so I was wondering how much it would cost to get my Surface Laptop 2 hinges fixed because the thing slams closed or all the way back anytime its opened, also where could I get this fixed?

Thanks.

Surface | Surface Laptop | Display and screen

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  1. Anonymous
    2021-06-07T09:21:48+00:00

    Microsoft does not repair SL2. They might replace the whole device with a refurb after inspection. See How much does out-of-warranty service cost for your Surface device or accessory? (microsoft.com) for costs. You can use a phone to contact support https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers - ask for Surface support and discuss your issue with them. Use the phone numbers listed under *For Business Users* for your location (these also work for consumers/home users).

                 OR

    To start an exchange online, see Check your Microsoft warranty and create service orders

    Also see https://support.microsoft.com/en-us/help/4023527/surface-how-to-get-service-for-surface

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