Share via

F7 Prt Scn Key just stopped working

Anonymous
2018-01-27T20:25:04+00:00

How do I reactivate F7 key to once again Screen Print on my Surface Book?

Surface | Surface Book | Power and battery

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-01-27T20:34:51+00:00
    0 comments
  2. Anonymous
    2018-01-27T21:18:59+00:00

    Thank you for your response but... I was always able to simply use the F7 key on its own to print screen & wish to do so again. It just suddenly stopped working and I want it to work again. Do you know how to reactivate/reset/fix it?

    0 comments
  3. Anonymous
    2018-01-27T21:24:07+00:00

    Did you try toggling the Fn function key??

    0 comments
  4. Anonymous
    2018-01-28T11:54:00+00:00

    Yes, I did. That was my very first reaction.

    0 comments
  5. Anonymous
    2018-01-28T12:00:35+00:00

    That is very odd. Can you try a two button reset:

    Step 1: Press and hold the power button on your Surface for 30 seconds and then release it.

    Step 2: Press and hold the volume-up button and the power button at the same time for at least 15 seconds and then release both. 

    The screen may flash the Surface logo, but continue holding the buttons down for at least 15 seconds.

    Step 3: After you release the buttons, wait 10 seconds.

    Step 4: Press and release the power button to turn your Surface back on. You should see the Surface logo.

    0 comments