Surface Book 3 - Display Issues (Colour and shifting)

Question

Hi,

I got my surface book 3 only about 3 days ago but I'm having issues with the display. My issue is similar and has been voiced by a handful of other people. Issue being - while watching videos (from anywhere) the colours start to change/shift and I get overlapping on certain colours as well. Meaning I would be seeing like a background or highlight on certain colours/objects. I've attached images which hopefully explains my issue and yes, I have completed all the updates - it hasn't helped unfortunately.

One interesting thing is that the issue is only within the video. If I try taking a screenshot of the how the video looks and paste it, the colour issue doesn't appear (the above pictures are taken with my phone).

I look forward to hearing a positive solution.

Make/Model: Surface Book 3 13.5 inch - 32GB RAM 1TB SSD.

Regards,

Ahmed

Answer 1

I manage to find a solution online. I turned off Hardware Acceleration on Chrome (which is the browser I use to watch videos) and that fixed the issue lol. It's all crisp and clear now