My surface book has a blank blue screen and I can't turn it off or reboot. How do I do this? Thanks

Anonymous
2017-11-16T20:58:18+00:00

My surface book has a blank blue screen and I can't turn it off or reboot. How do I do this? Thanks

Surface | Surface Book | Display and screen

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  1. Anonymous
    2017-11-16T21:07:57+00:00

    No need to respnd i have managed to finally get it to **** down its finishing updates and should be ok thanks

    3 people found this answer helpful.
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  2. Anonymous
    2017-11-17T08:37:30+00:00

    If your computer freezes or hangs, you can hold the power button for 20-30 seconds and it will shutdown/reboot.

    25 people found this answer helpful.
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