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Signing Documents in Other Apps on Surface Pro 6

Anonymous
2019-11-21T16:00:10+00:00

Hi. I use my Surface Pro 6 for business, which requires people to sign official documents. These aren't word or PDF documents. Signatures are captured inside other company online apps.  Whenever my clients go to sign inside these other apps, the screen jumps around preventing people from actually using the touchscreen capability to sign. Is there any way around this?

Surface | Surface Pro | Display and screen

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  1. Anonymous
    2019-11-21T17:36:23+00:00

    Hi. I use my Surface Pro 6 for business, which requires people to sign official documents. These aren't word or PDF documents. Signatures are captured inside other company online apps.  Whenever my clients go to sign inside these other apps, the screen jumps around preventing people from actually using the touchscreen capability to sign. Is there any way around this?

    Hi Camie1076,

    Thank you for reaching out to Microsoft Surface Community.

    We do appreciate your time in raising this one up to our attention. However We do have some questions that will help us narrow down your concern.

    Does this happens with you are just using these other apps?

    May we have the name of these other apps please?

    Keep us posted;

    Kind Regards;

    StephenG_C

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  2. Anonymous
    2019-11-21T17:44:39+00:00

    Only when using other company software. It's various applications for insurance sales with multiple companies. Thank you.

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