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Fan not working on Surface Pro 5 i7

Anonymous
2019-04-23T22:46:41+00:00

Hi everyone,

Today I tried to install Windows 10 build 18362 from RP ring on my SP5 i7 8 GB ram.

I don't konw exactly if this is the cause, but I noticed that fan is not working or maybe remains at lowest speed.

After update, WU showed some firmware and drivers updates.

So after all I made a rollback to previous version but same issue. With cpu stress test reached 100°C and no sound from fan.

Can be related? 

Thanks to all those who will answer

Surface | Surface Pro | Install and update

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  1. Anonymous
    2019-04-23T23:44:31+00:00
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  2. Anonymous
    2019-04-24T09:09:18+00:00

    Hi, Alberto,

    This seems to be more related to your Surface than to the update so I've moved it to a Surface forum.

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  3. Anonymous
    2019-04-24T09:19:30+00:00

    Thank you.

    just to know beacuse I had read a post from few months ago that there were problems with the firmware in the insider channel.

    Now I've posted to Surface community.

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  4. Anonymous
    2019-04-24T10:45:24+00:00
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  5. Anonymous
    2019-04-24T18:07:15+00:00

    I was advised this is fixed - can you check device manager and see what version of this firmware is reported?

    "Should be fixed in the April 8^th^ release of this firmware

    Surface System Aggregator - Firmware

    ·        239.2638.257.0 improves system stability."

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