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My order was supposed to arrive a week ago, but nothing was shipped and I haven’t received any updates. What is the problem?

Anonymous
2024-07-01T22:00:39+00:00

Question is above.

Surface | Surface Pro | Performance and maintenance

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  1. Anonymous
    2024-07-02T07:31:03+00:00

    Hi Andrew,

    Welcome to Microsoft Community.

    I'm Hahn and I'm here to help you with your concern.

    I understand your concern about the delay in your order's shipment. To get the most accurate information about your specific order, I recommend contacting Microsoft Support directly. They can provide you with the latest updates on the status of your order and any potential reasons for delays. Contact Us - Microsoft Support

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    I hope this helps. If there is anything not clear, please do not hesitate to let me know.

    Your Sincerely

    Hahn. W - MSFT | Microsoft Community Support Specialist

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