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Touchpad settings missing on Surface Go missing

Anonymous
2024-06-21T22:29:19+00:00

Hi!

In the settings there is nothing for the touchpad, where are they hiding?

Touchpad is not working on certain things, but works well on others.

Surface | Accessories | Surface Type Cover

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  1. Anonymous
    2024-06-22T07:56:56+00:00

    Hello Tracey Clausen,

    Welcome to Microsoft Community.

    After seeing your thread, I immediately tested it in my Surface device.

    When I'm not connected to a Typer Cover or keyboard, the "trackpad" option doesn't show up in the "Bluetooth and Other Devices" option.

    But after I connected the Typer Cover or keyboard properly, when I turned the Settings option back on, I could see the "Trackpad" option in "Bluetooth and Other Devices."

    Official information can be found at the following link:

    Surface touchpad use and settings - Microsoft Support

    Could you please tell me here what generation of Surface Go you are using? In what cases can you not use the touchpad properly?

    Best Regards,

    Mitchell | Microsoft Community Support Specialist

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