>Is there a trick to performing a soft reset on Surface Book 2?
are you talking about
"1.Press and hold the power button until the screen turns off (about 10
seconds), then release the power button.
2.Press and release the power button to turn your Surface back on. You should
see the Microsoft logo.
If that doesn't work, use this shutdown process to make sure your Surface
completely turns off. Here’s how:
Press and hold down the power button until your Surface restarts and you see the
Windows logo screen (this takes about 20 seconds), then release the power
button.
"