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Keyboard Spacebar Stuck

Anonymous
2015-10-30T20:05:45+00:00

In addition to the trackpad issues, keyboard spacebar key sometimes remains "stuck" - any application I access, the spacebar key is depressed and I can't stop it.

Happened twice, reboot didn't help. Rebooted a 3rd time, seemed to do the trick.

Not sure if anyone else is having issues, there's no way I'm keeping this beta product and won't recommend it to others.

Shame, really wanted to like it...

Surface | Surface Book | Display and screen

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  1. Anonymous
    2016-10-18T06:54:24+00:00

    Hi,

    We highly recommend that you contact your computer manufacturer for further assistance with the keyboard input issue.

    Regards.

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  1. Anonymous
    2015-10-30T21:56:00+00:00

    Hello TeddyYK

    Sorry to hear you are having trouble with a stuck key on your Surface Book Keyboard.

    Do you find the same happening with the Clipboard detached and using an onscreen keyboard?

    Can you confirm that all updates are installed successfully, including the Surface Hardware Update – 10/23/2015?

    Best regards

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  2. Anonymous
    2015-10-30T22:05:50+00:00

    Have not been able to replicate - so the next time it happens I will try with the clipboard detached. What are you getting at with this suggestion? That I have a hardware issue with the keyboard?

    Yes I have all the software updates.

    For a $3K device, really disappointing.

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  3. Anonymous
    2016-10-09T22:28:04+00:00

    Lately, I have been having the same issues with my Yoga 3 Pro Laptop.

    When this happens CTRL +ALT+DELETE and then get out of it helps stop the issue. I also noticed that sometimes in Chrome pressing different keys will act like shortcut keys for Chrome. This issue started happening a few weeks ago, and I'm convinced that thins is a software issue, however, CTRL+ALT+DELETE seems to be the only fix at the moment. Removing and reinstalling Keyboard drivers did not help.

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