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Surface Laptop 1st Gen keyboard coming off

Anonymous
2021-02-14T05:50:21+00:00

I have a Surface Laptop 1st Gen and my keyboard's glue is is coming off, is there a way that the glue can just be added again instead of replacing the whole thing because the keyboard and laptop works just fine.

Surface | Surface Laptop | Install and update

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  1. Anonymous
    2021-02-14T18:40:37+00:00

    Hi JordanMendes1,

    Thanks for reaching out to Microsoft Community and posting your inquiry.   

    Microsoft only offers Exchange as an option for hardware cases like this. May we confirm if there's a bulging on the part where you found the opening? If there is, please reach out toMicrosoft Surface Support and if you're located outside the United States, the Global Support can also help. 

    Kind regards,

    John Neil_J

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