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Marvell Avastar driver problem

Anonymous
2017-10-05T00:59:12+00:00

Turned on Surface 2 pro and bluetooth / wireless not working. Message states Marvell Avastar Wireless composite adapter is experiencing drivoer or hardware problem. 

Does anyone have a hint about this? Thanks

Surface | Surface Pro | Network

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  1. Anonymous
    2017-10-05T10:18:16+00:00

    try a two button reset. if that does not work, uninstall the drivers in device

    manager but do NOT delete them and restart (that will reload the drivers)

    here's the 2 button reset:

    Step 1:    Press and hold the power button on your Surface for 30 seconds and then

    release it.

    Step 2:    Press and hold the volume-up button and the power button at the same

    time for at least 15 seconds and then release both.

    The screen may flash the Surface logo, but continue holding the buttons

    down for at least 15 seconds.

    Step 3:    After you release the buttons, wait 10 seconds.

    Step 4:    Press and release the power button to turn your Surface back on. You

    should see the Surface logo.

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