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MichaelReisinger-0590 asked shreyasganta-5702 commented

Unable to Create New Document in Sharepoint Server On-prem 2019 New Experience

I have created new content types for Word, Excel but I am unable to create new documents. When I go to my document library and click on New and try to open a new Word document all it does is create a file in my list named Document without any extension and I am unable to open the file. If I switch to classic view I am able to open the Word document. The same thing happens with Excel except the document it creates is named Book.

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I uploaded templates from both Word and Excel with the .dotx and .xltx file extensions.



I am new to Sharepoint so I feel like I am probably missing something simple.


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@MichaelReisinger-0590
I'm checking how the things are going on about this issue. Whether the answer helps you?

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@MichaelReisinger-0590
Is there any progress on this issue?

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EmilyDu-MSFT answered shreyasganta-5702 commented

@MichaelReisinger-0590
I can reproduce the issue in my SharePoint 2019.

According to this article, setting a custom template for a SharePoint library content type is supported in SharePoint 2010, SharePoint 2013, SharePoint 2016 and SharePoint Online. Content type with custom template is not supported in SharePoint 2019 modern library, at least not yet.


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Hi,

Is there a resolution for the issue that the files are created without extension? I also did not see anything in the article you shared that indicated 2019 having a different behavior with regards to 2019. I am facing the same issue in my 2019 on-premise environment.

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MichaelReisinger-9433 answered EmilyDu-MSFT edited

I am not seeing an Accept Answer option.

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@MichaelReisinger-9433
You should log in the forum with the account @MichaelReisinger-0590. Then you could accept the answer.
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