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Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).
I've run trough the Get Help App on my device but after following all the steps camera is still not running.
Any help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated 5/26/2023 - 10:45PM EDT
We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update. Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.
For more information, visit Windows release health.
This issue started with me on the same day.
The same problem here at my company, all surface pro x models have camera problems. Reinstalling drivers doesn't work.
Me too, done everything suggested, from trouble shooter, through to Surface diagnostic, disabled drivers one by one and full shut down and reboot, still the same errors, screenshots (via phone) if required. not happy
MICROSOFT, this is annoying! I use my surface for work and video calls and meetings.
Please fix this issue ASAP!
