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cameras are not working on my Surface PRO X device. [Answered]

Anonymous
2023-05-23T09:08:05+00:00

Error code 0xA00F4271<MediaCaptureFailedEvent> (0x80004005).

I've run trough the Get Help App on my device but after following all the steps camera is still not running.

Any help?

Surface | Surface Pro | Sound and camera

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  1. Anonymous
    2023-05-25T00:42:32+00:00

    Updated 5/26/2023 - 10:45PM EDT

    We are aware that customers using Surface Pro X were having issues using the built-in cameras and we have resolved this issue with a driver update.   Please go to Windows Update to install the new driver named Microsoft Corporation – System Hardware Update – 5/26/2023.

    For more information, visit Windows release health.

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  1. Anonymous
    2024-01-20T01:29:27+00:00

    Hi everyone,

    I tried the update mentioned by Jeremey ( Microsoft Corporation – System Hardware Update – 5/26/2023) that worked well. Now my camera is working.

    Mohammad Jawad

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