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Screen flickering with w/new Surface Book when Hyper V enabled. Anyone else experiencing this?

Anonymous
2015-10-26T18:33:52+00:00

Just got my unit, i7 512GB. Applied all the updates (including the recent firmware). My screen keeps flickering on/off, whether or not the screen is docked. I've tried resetting but the issue still persists. It also seems independent of running apps or focused windows. Adjusting the brightness doesn't resolve the issue.

Here's a video: http://1drv.ms/1H4K0Ac

Is this happening to anyone else?

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-11-03T00:30:09+00:00

    Well it looks like todays (11/02/2015) Surface Book Firmware Update fixed the screen flickering with Hyper-V enabled issue at least for me for the last 30 minutes. I installed the update and used the following command to reinstall the Hyper-V feature:

    In an elevated Command Prompt type:

    dism.exe /Online /Enable-Feature:Microsoft-Hyper-V /All

    Rebooted computer and there is no screen flickering so far. Opened Visual Studio 2015 and ran Visual Studio Android emulator manager, then brought up one of the emulators. Everything seemed to work as it should or at least the emulator came up and ran android with no issues.

    Thanks Microsoft for being so responsive...

    Orgbrat

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  1. Anonymous
    2015-10-27T00:39:00+00:00

    Ok I disabled hyper-v with command line and it seems that the flicker is now gone.  Working fine for the past 15 minutes. Here is the command

    dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

    MODERATOR EDIT (11/3/2015): Marking this work-around as answer with the acknowledgement that it doesn't solve for all of you.  There is a new HD Graphics 520 driver update in the "System Firmware Update - 11/2/2015" for you to install.

    Note the presented issue was screen flickering on the Surface Book.  For those of you experiencing challenges when connecting to external monitors via the miniDP port or via the Surface Dock please share your feedback in posts specific to your scenario.  For example here or here may better describe your concerns with the Surface Dock. 

    As we learn more we will share in the appropriate threads.

    Thanks <Josh

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  1. Anonymous
    2016-04-07T20:14:52+00:00

    I was given a driver to test that fixed the issue; hopefully it will make its way to Windows Update soon.

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  1. Anonymous
    2015-10-29T17:51:27+00:00

    Installing VS enables Hyper-V, which causes flickering. Known issue. Disable Hyper-V for now until the driver is fixed:

    dism.exe /Online /Disable-Feature:Microsoft-Hyper-V

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  1. Anonymous
    2015-10-26T20:51:26+00:00

    Yes, I just received my Surface Book (i7, 16 GB Ram, 512 GB storage) today and have been doing the initial setup, and it is doing the exact same thing as outline in your video - it seems to start from the left side, and appears to be lessened or stopped when you touch the screen or click focus on an app.  

    I have also applied all windows update available (Region is Canada), but do not specifically remember if the firmware update was one of the updates or not. I did setup as Azure AD Account, applied all Windows updates, installed Office 2016, and Windows apps only - no 3rd party apps or tools yet.

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