Share via

Surface book keeps randomly disconnecting to tablet mode

Anonymous
2017-03-23T10:00:21+00:00

Hi,

I am loving my Surface, however, I am losing patance with it currently, randomly it keeps going into tablet mode then back to laptop mode with "AUTOROTATE ON" in the top left corner.

This happens when I am typing

This happens when I am watching a movie

This happens when I am gaming

I know I am not "knocking it" or "pushing an incorrect button" as at different times when I have it idle on a table watching something, it happens.

I have looked at similar posts, I have cleaned the connections, I have changed into hibernate mode, but it keeps happening (And when I am gaming, its destroying my ranking!!)

Any clues how to fix before I take it back?

Surface | Surface Book | Display and screen

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. To protect privacy, user profiles for migrated questions are anonymized.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-03-23T10:54:27+00:00

    open settings, system, tablet mode or search for tablet in settings and change

    the settings there.

    also turn off autorotate - there is a button in action center that you can press

    to lock rotation called 'rotation lock'. you may actually need to use as a

    tablet to be able to access this setting (which should stick when you are not in

    tablet mode).

    0 comments